How do I update my payment details?

 You need to identify what platform you are currently subscribed on and then you need to update your payment details on that platform. Please see the details of how to manage your payment information on each platform below: 


IOS App and Apple TV

    1. Log into your account

    2. Select “My Account” in the menu

    3. Click on the “Restore iTunes Purchases” button

    4. Follow the on-screen instructions from Apple / iTunes



Android App

    1. Log into your account

    2. Select “My Account” in the menu

    3. Follow the on-screen instructions 


Android TV

    1. Go to the Horse & Country website

    2. Choose the region you are currently updating your subscription for

    3. Log into your account

    4. Navigate to account management in the "Your Account" menu

    5. Select the “Edit Payment Details” button and follow the on-screen instructions to update your payment information



Roku

Please follow the instructions here: https://support.roku.com/en-gb/article/208755978-how-do-i-update-the-payment-method-for-my-roku-account-



Amazon Fire

Please follow the instructions here: https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201252570



The Horse & Country Website 


  1. Go to the Horse & Country website
  2. Choose the region you are currently subscribed in 
  3.  Log into your account
  4. Navigate to account management in the "Your Account" menu
  5. Select the “Edit Payment Details” button and follow the on-screen instructions to update your payment information


If you are still experiencing issues please create a support ticket