Accounts, transactions and billing

I couldn't complete my payment. What to do?
In that case we recommend you to try again by connecting up to your Account and by clicking on "Renew my subscription". You can try again an hou...
Wed, 4 Jan, 2017 at 1:44 PM
Why should I give permission to record my credit card information?
For certain offers it is necessary to record your bank card details on the subscription page in order to access the secured payment page.This registration w...
Wed, 4 Jan, 2017 at 1:45 PM
Why do I have to save my bank details?
It is necessary to register your bank card and authorise monthly renewal payments in order to allow the deductions corresponding to the subscription you hav...
Wed, 4 Jan, 2017 at 2:07 PM
Updating your bank details. How does it work?
You can change your bank card in your account on the H&C Play website from a PC/Mac. This allows you to update your new bank card information within a s...
Wed, 4 Jan, 2017 at 2:08 PM