Go to support.horseandcountry.tv and select New support ticket, or email support@horseandcountry.tv. You can track every ticket under Check ticket status.

  1. Select Contact Us in the footer of any page, or go to support.horseandcountry.tv.
  2. Search the help centre first; many answers are there already.
  3. Select New support ticket.
  4. Fill in the form. Include:
    • the email address on your H&C+ account
    • subject of what the ticket is regarding
    • country located in 
    • how can we help (what we wrong, what device are you using, when did this happen)
  5. Submit the ticket. We will get back to you within 1 working day

Prefer email? Write to support@horseandcountry.tv. Your email becomes a ticket automatically.

Tips

  • Never include card numbers or passwords in a ticket.