How to guides

How to watch a live event
Watch any live event by logging in with an Annual, Monthly or Gold membership and opening the event from Live Now or Events. Live events are not included in...
Thu, 22 Oct, 2026 at 4:56 PM
How to view our upcoming calendar of events
The full 12-month live calendar is on the Events page, and each event's own Schedule tab shows class-by-class start times. No login is needed to browse....
Thu, 22 Oct, 2026 at 4:56 PM
How to purchase a clip
Find your ride through Search or the event's Rider Clips tab, add it to your basket and check out; H&C clips are ready to download straight away. Cl...
Thu, 22 Oct, 2026 at 4:57 PM
How to upgrade your membership
Free trial members upgrade from View Plans page and click the Upgrade button on the plan you would like to Upgrade to. Plan Live & on-demand even...
Thu, 22 Oct, 2026 at 4:57 PM
How to cancel your membership
Cancel where you subscribed: on the website via Account > Billing & Payments, or in your Apple, Google Play, Roku or Amazon account. You keep access ...
Thu, 22 Oct, 2026 at 4:57 PM
How to add a series to your watchlist
Select the + button in the top-right corner of any series or video image to save it to your Watchlist. Your Watchlist follows your account, so it's ther...
Thu, 22 Oct, 2026 at 4:57 PM
How to raise a support ticket
Go to support.horseandcountry.tv and select New support ticket, or email support@horseandcountry.tv. You can track every ticket under Check ticket status. ...
Thu, 22 Oct, 2026 at 4:57 PM
How to start your 7-day free trial
Select Start Free Trial on the plans page to get 7 days of series and shows free. Live events (live or on demand) are not included. Select View Plans in t...
Thu, 22 Oct, 2026 at 4:57 PM
How to watch on your TV
Download the H&C app on Apple TV, Android TV, Amazon Fire TV or Roku, then log in with your H&C+ email and password. One membership works on every d...
Thu, 22 Oct, 2026 at 4:57 PM
How to catch up on a past event
Open the event and select the On Demand tab to replay any day, including previous years. Available on Annual, Monthly and Gold. Select Events, then use Fi...
Thu, 22 Oct, 2026 at 4:57 PM