Logging in and playing video

Blank screen when trying to view video
If you are unable to view video from our website when you log on at http://play.horseandcountry.tv/ there are a few steps you can take to try and help rec...
Tue, 22 Nov, 2016 at 1:21 PM
How do I log in?
Before attempting to log in, please ensure: You have signed up to H&C and have a valid subscription You are using the email address you signed up to ...
Sat, 28 Apr, 2018 at 6:20 AM
'On Demand' is not showing any videos
If you are using an Android device, you may need to clear the cache of the app for the on demand videos to appear properly. This changes on a device by dev...
Tue, 1 May, 2018 at 2:27 PM
My 3G mobile connection is slow
H&C Play works over mobile internet (4G, 3G etc) and broadband, depending on the settings on the device (PC, laptop, phone, tablet) you are viewing on...
Tue, 22 Nov, 2016 at 1:22 PM
I Can Hear Audio But Do Not See Video
H&C Play streams video in multiple qualities. This means H&C Play works on super fast broadband, but also on super slow 3G mobile networks. If yo...
Tue, 22 Nov, 2016 at 1:23 PM
Video Is Poor Quality
H&C Play uses adaptive streaming. This means you will see the best video for your internet connection speed. When the player first loads, you will rec...
Tue, 22 Nov, 2016 at 1:23 PM